I. Acceptance of Terms

Welcome to Haven Thread Apparel LLC. This website primarily offers the online sale of apparel and related merchandise. By accessing, browsing, or using this website, you agree to be bound by these terms and all applicable policies. If you do not agree to these terms, please discontinue use of this website.

II. Product Information and Pricing

We strive to ensure that the images, colors, materials, product descriptions, and prices of the apparel displayed on this website are accurate. Due to variations in display devices, lighting conditions, or production batches, the actual color and appearance of products may differ slightly from the images shown. We reserve the right to correct product information, adjust prices, and update product content to the extent permitted by law, without waiving any legal obligations we may otherwise have.

III. Orders and Payment Terms

When placing an order on this website, customers must ensure that the provided name, billing address, shipping address, and payment information are accurate and valid. The acceptance of an order is contingent upon order confirmation and successful payment verification. In the event of issues such as out-of-stock items, pricing errors, failed payments, or suspected fraudulent transactions, we may contact the customer to verify information, pause processing, or cancel the order. Any funds already collected will be handled in accordance with applicable laws and our refund policy.

We accept the payment methods explicitly listed on the website’s checkout page. By placing an order, the customer authorizes us (or our designated payment service provider) to charge the total order amount.

IV. Billing and Subscription Information

This website operates on a one-time purchase model; we do not offer automatic, recurring subscription services.

For each purchase, the customer pays a one-time fee based on the price displayed at checkout. The total order amount may include the cost of the items, applicable taxes, and any shipping or other charges clearly specified at checkout. All amounts due will be displayed before the customer submits the order and completes payment.

We will not charge any subsequent subscription or recurring fees resulting from this purchase unless the customer proactively places a new order. Any modifications, cancellations, refunds, or other adjustments to charges will be handled in accordance with our published policies and applicable law.

V. Shipping and Delivery

We provide shipping services for products purchased online to customers located within the United States. Order processing times, estimated delivery times, shipping costs, and other applicable terms are governed by the shipping policy published on this website and the information provided at checkout. Delivery times may be affected by weather conditions, carrier schedules, holidays, or other factors beyond our control. Customers are responsible for ensuring that the delivery address provided is accurate and complete, and for monitoring their order status and shipment updates.

VI. Returns and Refunds

Customers wishing to return or exchange items, or request a refund, must comply with the return and refund policy published on this website. Items must meet the specified return criteria, and requests must be submitted within the designated timeframe. The scope of refund eligibility, responsibility for return shipping costs, and the processing time for refunds are subject to the applicable policy and legal requirements. In cases involving product quality issues, discrepancies between the items received and the order, or other circumstances requiring resolution under the law, we will fulfill our obligations in accordance with applicable legal requirements.

VII. Intellectual Property

Unless otherwise stated, all text, product images, brand logos, page designs, graphics, and other original content on this website are the property of Haven Thread Apparel LLC or their respective rights holders and are protected by applicable intellectual property laws. Such content may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written consent.

VIII. User Code of Conduct

Users shall not use this website to engage in fraudulent activities, unlawful transactions, unauthorized data access, malicious interference with website operations, or the infringement of the intellectual property or other legal rights of others. In the event of a violation of these terms, we reserve the right—to the extent permitted by law—to restrict access, cancel relevant orders, or pursue legal remedies.

IX. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be held liable for indirect losses resulting from network failures, interruptions in third-party services, natural disasters, or other events of force majeure beyond our reasonable control, except as otherwise required by law. Nothing in these terms shall exclude or limit any liability that cannot be excluded or limited under applicable law, including statutory consumer rights and mandatory legal obligations.

X. Dispute Resolution and Governing Law

These terms are governed by applicable United States federal law and the laws of the relevant state. To the extent permitted by law, any disputes arising from the services provided on this website, transactions, or these Terms shall first be addressed through friendly consultation between the parties. If such consultation fails to reach a resolution, the matter may be referred to a court of competent jurisdiction or handled through other dispute resolution procedures recognized by applicable law. Nothing in these Terms shall limit the rights to which consumers are entitled under the law.

XI. Amendments to the Terms

We may update these Terms to reflect business developments, adjustments to website functionality, or changes in laws and regulations. Updated Terms will be posted on this website, with an effective date indicated where appropriate. By continuing to use this website after such updates, you signify your acceptance of the updated Terms, to the extent permitted by applicable law.